Open innovation is based on collaborative work and in the ability to share and bring together knowledge and expertise to create innovation. This requires the ability to understand what knowledge is, the recognition of the importance of sharing knowledge and ideas and knowing how to share knowledge in practice. But, before stepping in open innovation processes with external organizations/experts, one organization must, first, be able to foster practices and create open channels to support knowledge and ideas exchange at internal level. In this submodule, we’ll explore the basics on knowledge, learn to distinguish knowledge from data and information, understand how the knowledge creation process happens inside an organization, distinguish the two different types of knowledge of key relevance for the knowledge process and understand the means and channels through which knowledge and ideas can be shared inside one organization. The module will explore the key concepts making use of simple and easy to understand language, allowing the deconstruction of academic jargons into practical concepts, will present case studies to support understanding of the knowledge and practical exercises and quizzes to allow a self-evaluation of the learnings.