- Knowledge and ideas can only be created by people. Knowledge sustains new ideas and innovations, and innovations are created by a group of people
- Data, information, and knowledge are different things. It’s of high relevance to distinguish the 3 concepts.
- Knowledge, in its different types, is embedded in each person of your organization. It’s the flow and exchange of the different types of knowledges that create the opportunities for the creation of new knowledge;
- Knowledge can be documented knowledge – in books, reports, patents, as it can be the know-how and experience owned by someone