Organizations have, long enough, supported the top-to-bottom hierarchy where decision-makers and employees are two different kinds. But as times change, so do organizations. Or, at least, the smart ones. Flat hierarchy, close-knit working environment, open workspaces, and virtual teams—this is what the modern business world is about. In recent years, many organizations have switched to new approaches that eliminate the bureaucracy that often hinders an organization’s speed and help to elevate the employees’ level of responsibility.
One such approach is developing cross-functional teams. Cross-functional teams are basically an ongoing effort by businesses to find agile and innovative solutions to the various challenges they face during project planning, project management, and team collaboration. Bringing people together with different perspectives can improve problem solving and lead to smarter, more sustainable decision making. Instead of competing for resources, cross functional teams collaborate to optimize use of time, money, and effort to improve customer satisfaction while helping to meet organizational goals.